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FAQ

Do you accept pets?

We love pets at Heritage Lake! We even have a dog park! For more on our pet policy (including breed restrictions and weight limits), please visit the amenities section of our website, or contact us!

Can I tour virtually?

Yes, we offer various touring options to all potential residents, including our virtual 360 tour, virtual tours with an agent, and more!

Are you a smoke-free community?

Heritage Lake is a smoke-free community. For more on our smoke-free policy, please contact our team.

What school district are you located in?

Heritage Lake is located within Knox County School District. Nearby schools include Northshore Elementary, West Valley Middle, and Bearden High School.

What bedroom options do you have?

We have spacious open floor plans, including one, two, and three-bedroom apartment homes. For the most up-to-date information on our apartment homes, we encourage you to view the floor plans section of our website or contact our team.

Do you participate in any affordable housing programs?

We do not currently participate in any affordable housing programs. Please feel free to reach out to our team for more information on our available options.

What amenities do you have?

Our residents have access to our saltwater swimming pool, 24-hour fitness center, and more! For a complete list of amenities, please visit the amenities section of our website.

Do I have to pay for parking?

As a gated community, all residents can park for free in our community parking lot.

Do you have washers and dryers?

All homes at Heritage Lake feature full-size washers and dryers.

How is the commute from Heritage Lake?

Conveniently located near I-140 and Hwy 332, you're near West Knoxville, Maryville, and Oak Ridge. To learn more about our nearby area, visit our community map!

Do you offer flexible lease terms?

Yes, we offer flexible lease terms ranging from 3-13 months.